OVERVIEW
Welcome to Hakanoa Handmade Drinks Ltd NZ! The terms “we”, “us” and “our” refer to Hakanoa Handmade Drinks Ltd NZ. Hakanoa Handmade NZ operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Hakanoa Handmade NZ is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in New Zealand, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Hakanoa Handmade NZ reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Hakanoa Handmade NZ confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Hakanoa Handmade NZ may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping charges.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
SECTION 6 - INTELLECTUAL PROPERTY
Our trademarks, brand, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Hakanoa Handmade Drinks Ltd NZ, and are protected by NZ copyright and intellectual property laws.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Hakanoa Handmade Drinks Ltd NZ is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Hakanoa Handmade Drinks Ltd NZ. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Hakanoa Handmade Drinks Ltd NZ, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Hakanoa Handmade Drinks Ltd NZ.
SECTION 8 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 9 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You are solely responsible for any Feedback you make and its accuracy.
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the courts of New Zealand where Hakanoa Handmade Drinks Ltd NZ is headquartered. You and Hakanoa Handmade Drinks Ltd NZ consent to venue and personal jurisdiction in such courts.
SECTION 12 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 13 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@hakanoa-handmade.co.nz
Our contact information is posted below:
Hakanoa Handmade Drinks Ltd
info@hakanoa-handmade.co.nz
18/50 Livingstone Street, Westmere, Auckland 1022
freephone 0800 88 88 56
NZBN : 9429031731010
103-108-119
